How to Manage Your Blog’s Comment Section Effectively

Managing Blog CommentsBlog comments are like lifeline of a blog which makes it social and fulfills the very purpose.

If you are getting few comments on your blog then it’s OK. But, if you are getting plenty of it, then you are influential and lucky. Because, not every blog attracts good amount of comments on a regularly basis.

Sometimes, due to the busy schedule (part time blogger) or paucity of time (full time blogger) it’s very daunting to manage all the comments you get on your blog everyday. A well planned comment management system makes your blog more interactive and successful.

There are lots of blog readers who visit their favorite blogs to leave comments, read comments, and interact with the author and other commenters. They also re-visit the blogs to know the response of their previously left comments.

So, if you are not managing your comment section effectively, then chances are that you are  gradually loosing your loyal and regular readers.

Set Your Comment System on Your WordPress Dashboard

On your WordPress dashboard, go to Settings —> Discussion

You can see a whole host of comment setting features for your blog. It’s up to you, how liberal or strict you are with the comment leaving policy for your blog readers.

Basic Setting to Attract More Comments: Below are the bare minimum settings or requirements to encourage readers to leave comments on your blog posts.

1. Allow people to post comments on new articles – Check

2. Comment author must fill out name and e-mail – Check

3. Users must be registered and logged in to comment – Uncheck

4. E-mail me whenever – Anyone posts a comment – Check

5. E-mail me whenever – A comment is held for moderation – Check

Comment Moderation: Sometimes a foul word used in a comment creates an odd situation for you and your readers. You should set some words which you think should be banned on your blog.

Put all the words in the comment moderation box which you don’t want in the comment body, name, URL, E-mail or IP of bad commenters. One word or IP per line.

Spammy comments usually contain more than one links. So, you should held comments for moderation if it contains 2 or more links.

Comment Blacklist: You should also blacklist a commenter at the first instance, if he or she violates your comment policy. Put the words and IPs in the blacklist box, one per line.

Set the E-mail Notification: You can check all the comments directly from your E-mail inbox. If it is in moderation queue, you can spam it, trash it or approve it right from your E-mail.

Set Comment Subscription via E-mail for Your Readers: By enabling JetPack subscription settings you can display a “follow comments” option in the comment form. By checking the option the reader gets all the subsequent comments in his E-mail for that particular post.

Manage Your Comments

1. Create a separate folder in the inbox: Put all your blog comments in a separate folder with a label like “My Blog comments.” In this way you can easily segregate your other important messages from regular blog comments in your E-mail inbox.

2. Answer in badges: Don’t respond one or two comments at a time. Instead, respond them in badges or groups to save time. Responding 10 to 20 comments in a group not only save your time, but also improves the quality of response due to increased concentration.

3. Be cool and be neutral: Readers usually leave different types of comments on your blog post like reactive, provocative, negative, emotional etc. To respond all these types of comments need a cool head. If you are not in the mood, don’t respond.

4. -Ve Comments: Tackling negative comments is an art. Controversial posts usually attract these type of comments. You just defend your view point without offending the commenters.

Never blacklist negative commenters unless and until they violate your blog commenting policy. -Ve comments fuel more comments on your controversial post and make it viral.

5. Respond all: Blog readers usually expect a response to their comments from the author of the post. So, try to respond every comment you receive on your post.

Exception – If the comment is just a praise, without any view, query or suggestion, then you needn’t say Hi or Thank you every time. By responding with a “thank you” message for 10 times you look spammy and boring.

FINAL WORDS: A blog is just like any other social network. Make it interactive and more social by responding to your commenters. Add some life, joy and positivity in your comment section. Start your own social network.

Comments

    • says

      There is no place (no folder) for spammy comments in your inbox. Filter them using Akismat. If any comment still pop-up in the queue, kill them by reporting to Akismat (labeling SPAM).

  1. says

    Nandita,

    This is what I am looking for my WordPress blogs. As I am a newbie, I used to have fear while responding any comments. Where Can I find NoFollow settings, please guide me. I have done all settings guided by you.

  2. says

    Hi Nandita,

    Well according to me comments are like tiny posts which the readers share their views on the available topic. And they are beneficial to both as the blog owner will get more feedbacks from the earlier post to improve his next performance.

    So for all the above points we need to make strict rules on comments policy. Thanks a lot for amazing comment management tips.

  3. says

    I rarely paid any attention to comments section and totally ignored the comments management.After reading above post I truly realize the importance of said section and I hope it would have positive impact on SEO of my blogger.

- Add Your Thoughts -